- How can I pay for my order?
Shipping & Delivery:
- Can I pick up my order?
- How much will it cost to ship my order?
- How much will it cost to ship outside of Europe?
- What countries do you ship to?
- What countries are part of the Europe shipping rate?
- What is the lead time?
I live outside the European Union, can I order without VAT/sales tax?
Yes, this is possible, however this can currently only be done manually. Your billing and shipping address need to be outside of the EU. Please complete your order and contact us. We will then change your invoice and if you've already paid, we will refund you the VAT.
How can I pay for my order?
We offer the following payment options:
- Bancontact/Mister Cash
- Bank transfer
- SOFORT Banking
Shipping and delivery:
Can I pick up my order?
On appointment it is possible to pick up your order (Loppersum, The Netherlands).
How much will it cost to ship my order?
Shipping within the Netherlands is €3.99. Within Europe the shipping is €8.99. For the rest of the world shipping is €34.99.
How much will it cost to ship outside of Europe?
Shipping outside of Europe is €34.99.
What countries do you ship to?
We ship worldwide!
What countries are part of the Europe shipping rate?
Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City.
What is the lead time?
Almost all our products are in stock, and will therefor be shipped the same or the next business day. But every now and then it will be the case that a product is not in stock. If that happens we will contact you. If a product is not in stock, in most cases restocking will take about a week.